I had to call 4 times to follow up on prescription, sent a message to the Doctor and never got a reply. Followed up with phone call, got transferred three times, only to be sent to voice mail, never got a call back after that either. My Prescription has been late by 1 month now.
I scheduled an appointment for today weeks in advance and took off work so that I could go. I got a call this morning and was told that the doctor "was not coming in today" and that there were not any more available appointments for at least another week. I took off work for nothing and am left without a medication prescription that I need right away. Needless to say, I am finding a new doctor's office.
I have been to 3 appointments at this location. The 1st was fine. The 2nd involved me sitting in a waiting room for over one hour until the Dr. was ready to see me. The 3rd appointment was cancelled after they decided to change my procedure the morning of it happening. All in all, I am losing trust in Advantage Care in general, and I will certainly not come back to this location for any of their specialists.
This is the worst doctors office I’ve ever been to. There’s no way to contact your doctors office directly. Messages are passed through third parties, who keep you on hold for 30 minutes, and requests are never fulfilled. Also doctor gave be the wrong prescriptions twice.
I go here for prenatal care. There's no direct phone line so it's impossible to get a hold of your doctor. Every time I come here I wait at least an hour. Doctors are nice but I constantly have to correct them--like they don't keep a good eye on your folder
Advantage Care Physicians Upper East Side is a US Doctor based in Manhattan New York, Virginia. Advantage Care Physicians Upper East Side is located at E 95th St, New York, NY 10128, USA.
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